PLEASE READ BEFORE ORDERING

*Internet Explorer is not a compatible browser and will give an error when checking out- please use any browser other than IE*

1. The date listed below is what we will strive to have your orders ready by. However this date IS NOT FIRM and is subject to change as it is pending the approval of all personalization. 

2. All personalization must be approved by the WVU Hospital Licensing and Marketing Department. We will submit all personalization to them for approval.

3. If there is an issue with your personalization you will be contacted directly with what changes need to be made, and you will have the option to speak with the hospital marketing department if needed.

4. If you opt for personalization please enter the information like (example): John Doe, MD / EMERGENCY MEDICINE. Please SPELL out your department (do not abbreviate). 

5. Do not list your floor as the department. It will not be approved by WVU Hospital Marketing.

6. Please make sure the correct size is ordered and that your personalization is entered correctly. You must add in your department if you want it. We do not assume/add it in automatically. Underground Printing will not refund or replace items ordered incorrectly.

7. You have the option to have the order shipped directly to you or to pick it up. Please double check which option you'd prefer at check out. 

You can contact Kassandra Olgers KASSANDRAPA@gmail.com with any questions or concerns.